Privacy policy

At CanvasAmore, your privacy matters. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the terms outlined in this Privacy Policy.

 


1. Who We Are

CanvasAmore operates this website and provides curated wall art and home décor products. Our store is powered by Shopify, which enables us to securely process orders and deliver our services.


2. What Information We Collect

When you browse or purchase from CanvasAmore, we may collect the following personal information:

Personal Details

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

Order & Payment Information

  • Order details (items purchased, returns, exchanges, cancellations)

  • Payment confirmation and transaction details

Note: We do not store your full card details. Payments are processed securely through Shopify and approved payment providers.

Account Information (if applicable)

  • Account login details

  • Saved preferences

Website & Device Information

  • IP address

  • Browser type and device details

  • Site usage and browsing activity

  • Cookies and tracking data


3. How We Collect Your Information

We collect information in the following ways:

  • Directly from you when you place an order, sign up, contact us, or subscribe

  • Automatically through cookies and website analytics tools

  • From Shopify and service providers that help us run our store and fulfill orders


4. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Provide customer support and respond to enquiries

  • Arrange shipping and delivery

  • Process returns, refunds, and replacements

  • Improve website performance and user experience

  • Prevent fraud and protect our store

  • Send updates about your order

  • Send marketing emails (only if you have opted in)


5. Marketing Communications

If you subscribe to our emails, we may send you updates about new arrivals, offers, and promotions.

You can unsubscribe anytime using the link in our emails.


6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve your browsing experience

  • Remember your preferences

  • Understand website traffic and performance

  • Support marketing and advertising campaigns

You can disable cookies in your browser settings, but some website features may not function properly.


7. Sharing Your Information

We only share your personal information when necessary to provide our services.

We may share your data with:

  • Shopify, as our e-commerce platform

  • Payment providers (for secure payment processing)

  • Shipping and delivery partners

  • Marketing and analytics providers (e.g., Meta, Google)

  • Service providers who help operate our website

These providers are only given the information required to perform their services.

We do not sell your personal information.


8. International Data Transfers

Shopify and some service providers may process or store information outside Australia, including in the United States or other countries.

Where required, we take reasonable steps to ensure your information is protected and handled securely.


9. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, or disclosure.

However, no online system is 100% secure, and we cannot guarantee absolute security.


10. Data Retention

We keep personal information only as long as necessary to:

  • fulfill your order

  • provide customer support

  • comply with legal and tax obligations

  • resolve disputes or enforce policies


11. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your information

  • Opt out of marketing communications

  • Restrict or object to certain processing (where applicable)

To make a request, please contact us using the details below.


12. Children’s Privacy

CanvasAmore does not knowingly collect personal information from individuals under the age of 16.

If you believe a child has provided us with personal data, please contact us and we will remove it.


13. Third-Party Links

Our website may contain links to third-party websites (e.g., social media or external platforms). We are not responsible for the privacy practices or content of those sites.

We recommend reviewing their privacy policies separately.


14. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes to our practices or legal requirements.

Any updates will be published on this page with a revised “Last updated” date.


15. Contact Us

If you have any questions about this Privacy Policy or would like to request access, correction, or deletion of your personal information, contact us at:

📩 canvasamore111@gmail.com
📍 Sydney, Australia